Our Shipping Information
Welcome to Corteiz Shipping Information! We are committed to ensuring that your streetwear essentials reach you quickly, safely, and without hassle. Below, we provide a comprehensive overview of our shipping policies, delivery timelines, and additional information to help you stay informed about your order.
Free Worldwide Shipping
At Corteiz, we believe in simplicity and transparency. That’s why we provide free worldwide shipping on all orders, regardless of their size or destination. Whether you’re shopping for a hoodie, tracksuit, or accessories, there are no hidden fees when it comes to shipping.
Delivery Times
- Standard Shipping: Most orders are delivered within 12–15 business days from the date of dispatch.
- Large or Bulk Orders: These may require extra time for handling and delivery due to the size and weight of the shipment.
Please note that delivery times may vary slightly due to factors such as customs clearance, local holidays, or peak shopping seasons.
Customs and Duties
For international orders:
- Customs Duties and Taxes: These are determined by your country’s import policies and are the responsibility of the customer.
- Corteiz does not include these charges in the product price or shipping fees.
We recommend checking with your local customs authority for detailed information about potential charges before placing an order.
Order Tracking
We provide a tracking number for every shipment, which will be sent to your email once your order is dispatched. With this tracking number, you can monitor your package’s progress in real-time and stay updated on its delivery status.
Shipping for Large Orders
If you’re placing a large or bulk order, allow extra time for preparation and delivery. For any specific requirements or concerns about large shipments, please contact us for support.
Returns and Refunds
We take care to ensure that your items are delivered in perfect condition. However, if there’s an issue with your order, refer to our Refund and Returns Policy for guidance on how to initiate a return.
Customer Support
Need assistance? Our customer support team is here to help with:
- Shipping queries
- Tracking issues
- Customs and tax concerns
Feel free to contact us via [email protected] or through our customer service portal for personalized assistance.